Contact

We Want You to Be Completely Satisfied.

To contact AGROMACH Customer Care, please use the options below:
Emergency Support (WhatsApp Only):
+86 133-5672-2395
Hours: Monday – Friday 9:00 - 18:00 (Beijing Time)

Working Hours

Monday – Friday
9:00 AM - 6:00 PM (Beijing Time)
Saturday/Sunday
Closed
Online Chat
Monday – Friday 9:30 AM - 5:00 PM (Beijing Time)

Our customer service team can help you with:

Choosing the right AGROMACH product
Troubleshooting issues
For Effective Troubleshooting
Please ensure the following before contacting us:

The machine is powered on and has sufficient fuel/oil.
A clear description of the fault occurrence process and symptoms (e.g., error codes, unusual noises).
Electrical measuring tools (multimeter, clamp meter) and basic repair tools ready for diagnosis.
Order Cancellations
Send an email with your order details to:
sale@agromachglobal.com

Media & Partnership Requests
For public relations, partnerships, or sponsorships, please email:
info@agromachglobal.com

Product & Purchase Support
Use our online chat system during working hours.

Email Response Time
If you emailed us, please allow up to 72 hours for a response.

Shipping Updates
Due to high demand, shipping may be delayed for new orders.
Thank you for your patience while we process orders quickly.